Operations product2023
Self-Service Kiosk System
Built to improve ordering speed, support operational continuity, and expand service capacity during high-demand periods.
Project details
Role
Developed application workflows and operational features for kiosk-based ordering.
Outcome
Contributed to an 80%+ profit increase during COVID through higher service efficiency.
Technology
DjangoMySQLJavaScriptBootstrap
Scope
Self-service ordering system for a food business, designed to streamline customer flow and reduce counter pressure during peak hours.
Customer-friendly ordering flow
Operational reporting and internal management
Backend logic supporting kiosk transactions